FAQ
What is ProveTrueLA?
$235
ProveTrueLA is a professional photo documentation service that captures clear, time-stamped, high-quality, unedited and unaltered evidence for rentals, airbnb properties, vehicles, and other circumstances for security and insurance purposes. Your images are organized, verified, and delivered professionally so you can protect yourself against disputes, damage claims, or false accusations.
Why would I need to purchase a photo documentation session?
A session with ProveTrueLA can save you thousands in losses or legal fees.Most people take quick phone pictures, but unorganized, poorly lit, or incomplete photos often fail to protect them when something goes wrong. ProveTrueLA eliminates that risk. Clients book sessions because:
-They need unbiased, third-party documentation that carries more credibility than their own photos.
-They want complete coverage, including angles and details most people forget to capture.
-They don't have time to take 100+ high-quality photos for move-ins, move-outs, or accidents.
-Professionally documented photos can prevent thousands of dollars in claims, chargebacks, or disputes.
-You ensure accuracy with correct timestamps, metadata, and a consistent system.
-You create proof that holds up with landlords, insurance companies, and airbnb hosts/ guests.
Hiring ProveTrueLA is like hiring a notary for your belongings. It protects you from future potential problems.
How does a sessions work?
1. You book your appointment online.
2. We arrive at the location and document everything thoroughly.
3. I capture all required angles, timestamps, and details.
4. Your photos are organized into labeled folders.
5. Once payment is received, your complete gallery is delivered to you digitally.
What is included in every session?
-High-resolution photos
-Automatic timestamps and metadata
-Organized folder delivery
-Coverage of all important angles and items
-Optional written notes (when needed)
- Secure digital storage for 90 days
Can't I just take the photos myself?
You can, but most people:
-Miss critical angles
-Forget to photograph small damages
-Don't capture timestamps properly
-Don't know what is necessary for evidence
-Take photos that are blurry, dark, or unusable
-Have biased photos (which landlords and insurance do not trust as much)
Do you store my photos? For how long?
Yes. Your images are securely stored for 90 days, giving you time to download, save, or share them. After 90 days, the images are deleted for privacy and security.
When do I pay?
Payment is made after the session is completed. Once payment is received, your gallery is immediately delivered.
How long does a session take?
Session length depends on the size of the space:
-Car accident:15-20 minutes
-Small rental: 30-45 minutes
-Medium or large properties: 1-2 hours
Do you offer urgent or last-minute appointments?
Yes. If you need documentation urgently, you can book a session, and we will be there as soon as possible.
Are my photos kept private?
Absolutely. Your documentation is confidential and never shared with anyone unless you choose to share it.
